Return & Exchange
Return & ExchangE
Your Satisfaction Is Our Priority
At RYNIX, we stand behind the quality of every product we ship. If something isn't right, we're here to make it right — quickly and hassle-free.
How to Request a Return or Exchange
To initiate a return or exchange, please send us an unboxing video or photo of your order along with a description of your concern through any of the following:
WhatsApp — Send your unboxing video or photo to:
Email — Send your unboxing video or photo with order details to: team@rynixwear.com
⚠️ Important
An unboxing video or photo is mandatory for all return and exchange requests. This ensures we can process your request accurately and efficiently.
Return & Exchange Conditions
- Return or exchange requests must be raised within 7 days of delivery.
- Items must be unused and in their original packaging.
- The seal tag must be intact — items with a broken or removed seal tag will not be eligible for return or exchange.
- Sale items may not be eligible for returns or exchanges.
Exchange Process
If you'd like to exchange your item for a different size or style, simply reach out to us via WhatsApp or email with your unboxing video or photo and mention the item you'd like in exchange. Our team will guide you through the process and confirm availability before processing your exchange.
Thank you for choosing RYNIX
We appreciate your trust in us.